Terms of Service

Effective Date: June 3, 2026
Last Updated: June 3, 2026

Welcome to Tulsa Paint Company, also doing business as Tulsa Paint Co. (“Tulsa Paint Company,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) govern your access to and use of the website located at tulsapaintco.com (the “Site”) and the painting, refinishing, and related services we provide (collectively, the “Services”).

By accessing the Site, requesting a quote, communicating with us, or engaging our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site or Services.


1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Site or engage our Services. By using the Site or Services, you represent that you meet these requirements.


2. Description of Services

Tulsa Paint Company provides residential and light commercial painting and related services in the Tulsa, Oklahoma metropolitan area, including but not limited to:

  • Interior and exterior house painting
  • Cabinet refinishing
  • Furniture refinishing
  • Color consultation
  • Interior design consultation
  • Window glazing
  • Paint stripping
  • Faux painting
  • Wallpaper removal

Specific scope, pricing, and timing for any project are governed by a separate written estimate, proposal, or work agreement executed between you and Tulsa Paint Company (a “Project Agreement”). In the event of a conflict between these Terms and a Project Agreement, the Project Agreement controls for that project.


3. Quotes, Estimates, and Project Agreements

  • Quotes and estimates provided by Tulsa Paint Company are based on the information you provide and on site conditions visible at the time of inspection. Estimates are not binding offers until accepted in writing by both parties.
  • Validity. Unless otherwise stated, quotes are valid for thirty (30) days from issuance.
  • Site conditions. If concealed or unforeseen conditions are discovered after work begins (for example, rotted wood, water damage, lead-based paint, mold, asbestos, or non-conforming substrates), we will notify you and may issue a written change order before continuing affected work.
  • Change orders. Any change in scope, materials, color, or schedule must be documented in a written or electronic change order signed or confirmed by both parties before work is performed.

4. Scheduling, Access, and Customer Responsibilities

To allow us to perform the Services safely and on schedule, you agree to:

  • Provide safe and timely access to the work areas during scheduled hours
  • Remove or relocate fragile, valuable, or sentimental items from work areas before the start date
  • Secure pets and ensure children do not enter active work areas
  • Maintain functioning utilities (electricity and water) at the property during the project
  • Disclose any known hazards, including but not limited to lead-based paint (in homes built before 1978), asbestos, mold, structural defects, or active pest infestation
  • Make timely decisions regarding color selection, finish, and other project choices

Delays caused by inaccessibility, undisclosed hazards, or pending customer decisions may result in rescheduling, additional charges, or both.


5. Pricing and Payment

  • Prices are stated in your Project Agreement and are in U.S. dollars.
  • Payment terms (deposit, progress payments, final balance, accepted payment methods) are specified in your Project Agreement. Unless otherwise agreed, final payment is due upon substantial completion of the work.
  • Late payments. Past-due balances may accrue interest at the lesser of 1.5% per month (18% per year) or the maximum rate permitted by Oklahoma law. You agree to reimburse reasonable costs of collection, including attorneys’ fees, to the extent permitted by law.
  • Returned payments. Returned checks or reversed ACH transactions are subject to a returned-payment fee in the amount permitted by Oklahoma law.

6. Cancellation and Rescheduling

  • By you. You may cancel a scheduled project in writing. Cancellation fees, deposit forfeiture, and reimbursement for already-ordered custom materials may apply as set forth in your Project Agreement.
  • By us. We may reschedule due to weather, safety conditions, supply availability, illness, or other circumstances reasonably outside our control. We will give you as much notice as practical.
  • Three-day right of rescission. Where required by applicable Oklahoma or federal consumer-protection law (for example, certain door-to-door sales), you may cancel within three (3) business days of signing by following the cancellation instructions provided with the contract.

7. Workmanship Warranty

We warrant that our workmanship will be free from defects for a period stated in your Project Agreement (typically two (2) years from the date of substantial completion for interior work and one (1) year for exterior work, unless otherwise specified). This warranty covers labor only and is in addition to any applicable manufacturer warranty on the paint or coatings.

This warranty does not cover:

  • Defects in paint or materials, which are governed by the manufacturer’s warranty
  • Damage caused by settling, structural movement, moisture, leaks, condensation, or HVAC issues
  • Damage caused by abuse, abrasion, cleaning with harsh chemicals, or normal wear and tear
  • Surfaces we recommended against painting that you elected to have painted anyway
  • Color fading, chalking, or sheen variation that is normal for the product or environment
  • Damage caused by acts of God, fire, flood, storm, hail, or other casualties
  • Work performed or modified by parties other than Tulsa Paint Company after substantial completion

Warranty claims must be submitted in writing within the warranty period. Our sole obligation under this warranty is, at our option, to repair or repaint the affected area or refund a pro-rated portion of the labor cost.


8. Color, Finish, and Touch-Up Disclaimers

  • Color matching. Paint colors may vary slightly from physical or digital samples due to lighting, surface texture, application method, and manufacturer batch variation. We cannot guarantee an exact match to samples, swatches, or photographs.
  • Coverage. Coverage over dark or non-uniform substrates may require additional coats, which may be priced as a change order.
  • Touch-ups. Touch-ups performed after the original work may be visible due to sheen and texture differences and are not considered a defect.

9. Lead-Based Paint, Asbestos, and Hazardous Materials

For homes built before 1978, federal law (the Residential Lead-Based Paint Hazard Reduction Act / RRP Rule) requires specific disclosures and work practices. You agree to disclose to us in writing whether the property may contain lead-based paint, asbestos, or other regulated materials. We do not perform abatement or removal of lead-based paint, asbestos, or mold. If these materials are discovered, work in the affected area will stop and you are responsible for engaging a qualified abatement contractor at your expense before we resume.


10. Photographs and Project Documentation

We may take photographs and video of the property and completed work for purposes described in our Privacy Policy, including job documentation, internal training, warranty support, and (with your separate consent) marketing portfolio use. You can request that we remove a published portfolio image at any time by contacting us.


11. Insurance

Tulsa Paint Company carries general liability insurance and workers’ compensation insurance as required by Oklahoma law. A certificate of insurance can be provided on request.


12. SMS / Text Messaging

If you opt in to receive text messages from Tulsa Paint Company, our SMS terms apply as set forth in Section 3 of our Privacy Policy. In summary:

  • Consent to receive SMS is not a condition of purchasing any goods or services.
  • Message and data rates may apply; message frequency varies.
  • Reply STOP to opt out at any time, or HELP for assistance.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

13. Acceptable Use of the Site

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to the Site, accounts, servers, or networks
  • Interfere with or disrupt the Site, including by introducing viruses, malware, or excessive load
  • Scrape, harvest, or collect information about other users
  • Misrepresent your identity or impersonate any person or entity
  • Submit false, misleading, or fraudulent quote requests
  • Use any robot, spider, or automated means to access the Site except for permitted search engine indexing

We reserve the right to investigate and take appropriate action against any violation, including suspending access to the Site or Services and reporting violations to law enforcement.


14. Intellectual Property

The Site and all content on it — including text, graphics, logos, photographs, videos, project images, and software — are owned by Tulsa Paint Company or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. You may view and print pages from the Site for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, public display, or commercial use, requires our prior written permission.

“Tulsa Paint Company,” “Tulsa Paint Co.,” and our logo are trademarks of Tulsa Paint Company.


15. User Submissions, Reviews, and Testimonials

If you submit a review, testimonial, photograph, suggestion, or other content to us or about us (including on third-party review platforms), you grant Tulsa Paint Company a perpetual, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, edit for length and clarity, publish, and display that content in connection with our business and marketing. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or any law.

We are not responsible for the content of reviews posted on third-party platforms (Google, Yelp, Facebook, etc.).


16. Third-Party Links and Services

The Site may contain links to third-party websites and services that are not owned or controlled by Tulsa Paint Company. We are not responsible for the content, privacy practices, or availability of those sites. Your use of any third-party site is at your own risk and subject to that site’s terms.


17. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A PROJECT AGREEMENT OR IN SECTION 7 (WORKMANSHIP WARRANTY), THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.


18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TULSA PAINT COMPANY, ITS OWNERS, EMPLOYEES, SUBCONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO TULSA PAINT COMPANY FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the limitations above apply to the fullest extent permitted by law.


19. Indemnification

You agree to indemnify, defend, and hold harmless Tulsa Paint Company and its owners, employees, subcontractors, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your breach of these Terms, (b) your violation of any law or third-party right, (c) any content you submit, or (d) your negligent or willful misconduct.


20. Governing Law and Venue

These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-law principles. The exclusive venue for any dispute arising out of or related to these Terms, the Site, or the Services will be the state or federal courts located in Tulsa County, Oklahoma, and you consent to the personal jurisdiction of those courts.


21. Dispute Resolution

Before filing any lawsuit, you agree to first contact us in writing at the address in Section 26 and give us a reasonable opportunity (at least thirty (30) days) to resolve the dispute informally.

Nothing in these Terms prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction, or from filing a claim in small claims court for matters within that court’s jurisdiction.


22. Force Majeure

Neither party will be liable for delays or failures in performance caused by events beyond its reasonable control, including acts of God, severe weather, fire, flood, pandemic, government action, labor disputes, supply chain disruption, or material shortage. Performance obligations will be suspended for the duration of the event.


23. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including Sections 14–21) will survive.


24. General

  • Entire agreement. These Terms, together with our Privacy Policy and any Project Agreement, constitute the entire agreement between you and Tulsa Paint Company regarding the Site and Services.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • No third-party beneficiaries. These Terms are for the benefit of you and Tulsa Paint Company only.
  • Headings. Section headings are for convenience only and have no legal effect.

25. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated by updating the date and, where appropriate, by additional notice on the Site. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms.


26. Contact Us

If you have questions about these Terms, contact us at:

Tulsa Paint Company
7107 S. Yale Ave, #418
Tulsa, OK 74136
Phone: (918) 884-7771
Website: tulsapaintco.com
Email: [insert preferred contact email — e.g., info@tulsapaintco.com]

Office Hours: Sunday – Friday 7:00 AM – 6:00 PM, Saturday 8:00 AM – 6:00 PM (Central Time)

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